Em Client: Verify/Update Settings

Verify/Update vs New  We offer two sets of instructions, 'Verify/Update' for fixing, updating or repairing an existing account and 'New' for a fresh first-time setup. You can find links for both versions of instructions on the previous page (Main Menu).

Em Client - Free   Em Client is available as a free mail program, for non-commercial use allowing you to have up to 2 email accounts configured into it. If you need more accounts configured inside it, or would like to register it as commercial, you can pay $49.95/copy. Website/Download --> Em Client Website

Here are the account settings you will need to set up using SSL:

      Incoming Mail Server: falcon2.world-net.net
      Outgoing Mail Server: falcon2.world-net.net
      Username/Login: <your email address>
      Incoming Port: SSL ON;   Port 995 (POP3) or 993 (IMAP)
      Outgoing SMTP Port: 465

These instructions are for an 'existing account' meaning you already have it configured. If you instead need our first-time-setup type instructions (fresh account install), please use our 'new' instructions instead.

1. Start Em Client, and click on the 'Menu' at the top, then 'Tools', then 'Accounts'.
2. On the left-hand menu, select/highlight the account we just created.
3. On the IMAP (or POP3) tab, make the following changes:

  • Host: falcon2.world-net.net
  • Port: 993 (IMAP) or 995 (POP3)
  • Security Policy: Force usage of SSL/TLS

4. On the SMTP tab, make the following changes:

  • Host: falcon2.world-net.net
  • Port: 465
  • Security Policy: Force usage of SSL/TLS

5. Click 'OK' to save the changes.
6. At this point, configuration should be complete, and you can click the 'Refresh' button at the top to start the mail download/sync process.
7. If your mail does not appear after what looks like a completed sync (status at bottom of window) - we have noticed it some situations it's best to simply close Em Client and relaunch/restart it.

Em Client uses a license-key system. In some cases, you may think you have a mail issue when in fact, the mail client stops sending/receiving because you've gone past your 30-day trial and need to enter in your official key (which is free or paid, your choice). To verify you don't have this issue - click on 'Menu' --> 'Help' --> 'License'... and make sure your license is active.

Having trouble?

Here is a list of very common mistakes that are easy to make, that we see from time to time in our support department:

1. Password / Login Error

  • It's possible your password isn't actually what you THINK it is. To verify, open a new browser window, and log into Webmail (Click Here).
  • Did you make an error and put your real name where it says 'Login' or 'Email Address' instead of your actual email address?
  • There could be a hidden 'space' (blank) following one of your entries. Very tricky mistake that can drive you crazy. Click each blank that you typed settings into (incoming mail server, outgoing mail server, email address, etc.) and check each one for a trailing space at the end. It can be hard to see, so look at where the cursor is flashing and do 'backspaces' as necessary to double-check.
  • Did you remember to turn on SSL for BOTH incoming and outgoing mail server settings? (If you did, your incoming port would be '993' or '995 and not '143' or '110'.)

2. Sending Issues

  • Did change your incoming port number, and not notice that the outgoing port flipped back to 25 by default? Sometimes this happens... and it (outgoing smtp port) should be set to 465.
  • Outlook Users: Did you remember to check the box "my server requires authentication" and "use same settings"? If not, that will cause sending issues and possibly a 'relayed denied' error.